If you spent some years of your life in the care of BCYF, you may wish to find information about the care provided to you during this time. Past Care Leavers can make a formal request for this information of BCYF.

BCYF is a signatory to the National Redress Scheme.

To make a request of BCYF, please contact 5226 8900 and ask to speak to the Complaints Officer, or email feedback@bcyf.org.au

Should you wish to speak with an external organisation about your past experience of being in care with us or one of our founding bodies, please contact:

Open Place 1800 779 379 (freecall) or via email info@openplace.org.au

Open Place is a support and advocacy service that co-ordinates and provides direct assistance to address the needs of people who grew up in Victorian orphanages and homes during the last century.

CLAN 1800 008 774 (freecall) or 0425 204 747 or via email support@clan.org.au

Care Leavers Australasia Network (CLAN) is a national, independent, peak membership body which represents, supports and advocates for people who were raised in Australian and New Zealand Orphanages, Children’s Homes & Foster Care.

To access your information, click here.

If you would like information on the National Redress Scheme, click here.

If you would like to view BCYF apology to past care leavers, click here.